Privacy Policy

PRIVACY POLICY

Base Level / B Fashion Brands attaches great importance to the protection of your personal data. In this Privacy policy we want to provide clear and transparent information about how we handle personal data.

We do everything we can to guarantee your privacy and therefore handle personal data with care.

Base Level / B Fashion Brands complies in all cases with the applicable laws and regulations, including the General Data Protection Regulation (GDPR, which is effective in Europe as of 25 May 2018). This means that we at least:

  • Process your personal data in accordance with the purpose for which it was provided, these purposes and types of personal data are described in this Privacy policy;
  • Processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed;
  • Ask for your explicit consent when we add new data to our system;
  • Have taken appropriate technical and organizational measures to ensure the security of your personal data;
  • Do not pass on personal data to other parties, unless this is necessary for the implementation of the purposes for which they were provided.
  • To be aware of your rights regarding your personal data, to point this out to you and to respect them.
  • All physical mail and/or e-mail received by us containing personal data will be processed and handled correctly.
  • Address changes and customer requests to be removed from the system are processed and destroyed immediately.
  • The e-mail history of webshop orders is stored for a maximum of one year. This is to be able to consult any conversation history in case of questions or complaints.

As Base Level / B Fashion Brands we are responsible for the processing of your personal data. If you have any questions about this after reading our Privacy policy, or in more general terms, or if you wish to contact us, you can do so via the contact details at the bottom of this document.

Processing of personal data of customers

Personal data of customers are processed by Base Level / B Fashion Brands for the following purpose(s):

  • Administrative purposes;
  • Communication about purchases
  • The execution or issuing of a purchase
  • For questions about your purchases

The basis for this personal data is:

  • The agreed purchase;

For the above purpose(s), Base Level / B Fashion Brands may request the following personal data from you:

  • Initials;
  • First name;
  • Infix;
  • Surname;
  • Address details (city, house number, postal code and city)
  • Phone number;
  • Email address;
  • Gender
  • Country
  • Date of birth

Your personal data will be stored by Base Level / B Fashion Brands for the above-mentioned processing(s) during the term of the agreement and thereafter only in the financial administration for a maximum of 7 years.

For the above purpose(s), Base Level / B Fashion Brands may request the following personal data from you:

  • Initials;
  • First name;
  • Infix;
  • Surname;
  • Address details (city, house number, postal code and city)
  • Phone number (not required);
  • Email address (not required);
  • Gender
  • Country
  • Date of birth
  • Showing your identity card when you want to exchange your points balance for a discount, to prevent identity fraud

Your personal data will be stored by Base Level for the above-mentioned processing(s) during the term of the agreement and thereafter only in the financial administration for a maximum of 7 years.

Processing of personal data of Webshop customers

Personal data of Webshop customers are processed by Base Level for the following purpose(s):

  1. Administrative purposes;
  2. Carrying out or issuing an online purchase;
  3. For questions about your purchases;
  4. For returning and exchanging your purchases and refunds;

The basis for this personal data is:

  • The agreed online purchase;

For the above purpose(s), Base Level may request/use the following personal data from you:

  • Initials;
  • First name;
  • Infix;
  • Surname;
  • Address details; (city, house number, postal code and city)
  • Phone number;
  • Email address;
  • Gender
  • Country
  • Date of birth
  • Bank details

Your personal data will be stored by Base Level for the above-mentioned processing(s) during the term of the agreement and thereafter only in the financial administration for a maximum of 7 years.

Processing of personal data of Newsletter subscribers

Personal data of newsletter subscribers are processed by Base Level for the following purpose(s):

  • Informing about promotions and events
  • Customer surveys
  • Approaching for meetings for customer surveys, for example
  • Providing customer-friendly assistance with any questions and/or other comments
  • To collect reviews with the Kiyoh rating system. Here we will ask you to leave a review about our webshop and products.

The basis for this personal data is:

  • The newsletter subscription form;
  • Registration via the checkout where permission is given to receive Newsletters;

For the above purpose(s), Base Level may request the following personal data from you:

  • First name;
  • Infix;
  • Surname;
  • Email address
  • Gender
  • Place
  • Date of birth
  • Address details; (city, house number, postal code and city)

Processing of personal data of employees

Personal data of employees are processed by Base Level (part of B Fashion Brands) for the following purpose(s):

  • Implementing the employment contract

The basis for this personal data is:

  • Entry into service form
  • The employment contract
  • Employees Facebook page

For the above purpose(s), Base Level (part of B Fashion Brands) may request the following personal data from you:

  • First name;
  • Infix;
  • Surname;
  • Phone number;
  • Address details (city, house number, postal code and city)
  • Email address;
  • Date of birth;
  • Salary details;
  • Copy ID;
  • BSN number;
  • Bank details
  • Facebook (not required)

Your personal data will be stored by Base Level/B Fashion Brands for the above-mentioned processing(s) for the period that one has an employment contract with Base Level/B Fashion Brands and thereafter only in the financial administration for a maximum of 7 years.

Provision to third parties We may provide the data you provide to us to third parties if this is necessary for the implementation of the described purposes. For example, we use a third party for:

  • Providing newsletters and invitations
  • Providing expressions for promotions and events
  • Providing customer and market research

We never pass on personal data to other parties with whom we have not concluded a processing agreement. We naturally make the necessary agreements with these parties (processors) to guarantee the security of your personal data. Furthermore, we do not provide data to other parties, unless this is legally required and permitted. An example of this is that the police requests (personal) data from us in the context of an investigation. In such a case, we must cooperate and are therefore obliged to provide this data. We can also share personal data with third parties if you give us written permission to do so.

Within the EU We do not provide personal data to parties established outside the EU.

Minors We only process personal data of minors (persons under the age of 16) if written permission has been given by the parent, guardian or legal representative.

Retention period Base Level/B Fashion Brands does not store personal data for longer than is necessary for the purpose for which it was provided or as required by law.

Security We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing. For example, we have taken the following measures;

  • All persons who may access your data on behalf of Base Level / B Fashion Brands are bound to confidentiality.
  • We maintain a username and password policy on all our systems;
  • Our systems are equipped with a virus scanner;
  • We pseudonymize and encrypt personal data if there is reason to do so;
  • We make backups of the personal data in order to be able to restore them in the event of physical or technical incidents;
  • We regularly test and evaluate our measures;
  • Our employees have been informed about the importance of protecting personal data.

Cookies Cookies are small pieces of information that are stored by your browser on your computer. Base Level uses cookies to recognize you on your next visit. Cookies allow us to collect information about the use of our services and to improve and adapt these to the wishes of our visitors. Our cookies provide information regarding personal identification. A number of cookies are also used by third parties, such as Google. These third parties analyze your website behavior and show you personal communication, offers and advertisements based on this. Base Level/B Fashion Brands does not share personal information with these third parties such as your name, address, e-mail address or other identifying data. You can set your browser so that you do not receive cookies while shopping at baselevelfashion.com.

If you have any questions about the Privacy Policy of B Fashion Brands, you can send an e-mail to customer service (info@baselevelfashion.com). Our customer service will help you if you need information about your data or if you want to change it. In case a change to our Privacy Policy is necessary, you will always find the most recent information on this page.

Rights regarding your data If you want to view, change, rectify or delete your personal data that we have received from you. If you want to exercise your rights, we request that you do so via our customer service or in one of our stores. We may ask you to identify yourself before we can respond to the aforementioned requests. More information about the GDPR and your rights can be found at: https://autoriteitpersoonsgegevens.nl

Complaints If you have a complaint about the processing of your personal data, we ask you to contact us directly. We will do our utmost to resolve this with you to your satisfaction. You also have the right to file a complaint with the Dutch Data Protection Authority, which is the supervisory authority in the field of privacy protection.

Questions If you have any questions or comments regarding our Privacy Statement, please contact us! Contact details : B Fashion Brands

Waterland 10

1948RK Beverwijk

Email: info@baselevelfashion.com

Changes to this privacy statement We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. This privacy statement was last updated on 10-06-2024.